MEALS OTHER THAN SPECIFIED ABOVE.
PERSONAL EXPENSES LIKE PORTAGES, TIPS, LAUNDRY, MINERAL WATER ETC.
MONUMENTS FEES, CAMERA CHARGES ETC.
ANY ACTIVITY NOT MENTIONED IN THE ITINERARY.
TRAVEL INSURANCE, WHICH HOWEVER IS OPTIONAL. YOU CAN OPT FOR A TRAVEL INSURANCE AT THE TIME OF BOOKING, WHICH HOWEVER WOULD BE EXTRA CHARGEABLE.
ADDITIONAL COST DUE TO ROADBLOCKS, POLITICAL UNREST ETC.
ADDITIONAL COST OF HOTEL TO BE BOURNE BY CUSTOMER IN CASE OF ROAD BLOCKAGE DUE TO SNOW OR LANDSLIDE ETC.
PARKING AND ROAD TOLLS, IF ANY.

Payments Terms

25% AT THE TIME OF CONFIRMATION.
100% PAYMENT BEFORE TRIP STARTS.

TERMS AND CONDITIONS

All correspondence in respect of tour/ travel service bookings should be addressed to Frostbite Travel.
PAYMENTS
For all the services contracted, certain advance payment should be made to hold the booking, on confirm basis & the balance amount should be paid before your departure from your destination of departure. Full payment should be made before the commencement of the services.
Apart from above in some cases like special train journeys, hotel or resort booking during peak seasons, full payment is required to be sent in advance.
MODE OF PAYMENT
Payment can be made through NIFT/RTGS or cheque as well as cash transactions to our bank.
CANCELLATION POLICY
In the event of cancellation of tour/travel services due to any avoidable/unavoidable reason/s we must be notified of the same in writing.
NOTE: written cancellation will accept on all working days except for Sundays or any holiday. Any cancellations sent on these days will be considered on next working day.
For the peak seasons in any area chosen for visit non refundable policy is applicable. In case you cancel your trip after commencement, refund would be restricted to a limited amount only which too would depend on the amount that we would be able to recover from the hotelier/ contractors we patronize. For unused hotel accommodation, chartered transportation & missed meals etc we do not bear any responsibility to refund.
OUR LIABILITIES AND LIMITATIONS
Please note that after the finalization of the tour/ services cost, if there are any hikes in entrance fees of monuments/ museums, taxes, fuel cost or guide charges by the authorities of the same, the same would be charged as extra. Cost of parking, tolls or any other transport related costs are to be paid by the client. Frostbite travel acts only in the capacity of agents for hotels, airline, transporters , railways & contractors providing other services and all exchange orders, receipts contracts & tickets issued by us are issued subject to terms & conditions under which these services are provided by them.
All itineraries are sample itineraries, intended to give you a general idea of the likely trip schedule. Numerous factors such as weather, road conditions, physical availability of the participants etc may dictate itinerary changes either before the tour or while on the trail. We reserved the right to change any schedule in the interest of the trip participants safety, comfort & general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels, airlines etc. hotels and airlines retain the right to modify the rates without any prior notice. In case of such changes the rates quoted before the modification can be changed by us according to the modifications by hotels or airlines. All hotel bookings are based on usual check in check out timings of the hotels until and unless indicated in the itinerary. We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents. We shall not be responsible for any delays & alterations in the programme or expenses incurred – directly or indirectly – due to natural hazards, flight cancellations, accident, breakdown of machinery or equipments, breakdown of transport, weather, sickness, landslides, political closures or any untoward incidents. We shall not be responsible for any loss, injury or damage to person, property, or otherwise in connection with any accommodation, transportation or other services, resulting – directly or indirectly – from any act of GOD, dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport, wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics, medical or custom department regulations, defaults, or any other causes beyond our control. We do not have any insurance policy covering the expenses for accident, sickness, loss due to theft, or any other reasons. Visitors are advised to seek such insurance arrangements in their home country. All baggages & personal property/s at all times are at the client's risk.
Please Note : We will not be responsible for any costs arising out of unforeseen circumstances like landslides, road blocks, bad weather or any kind of delays. we hold the right to make any modification in our terms and conditions without any prior notice, which would further be implemented on the ongoing or future tours/services.

Cancellation & Refund Policy

IF CANCELLED BEFORE 25 DAYS, THEN CANCELLATION CHARGES WILL BE 50% OF THE TOTAL COST.
IF CANCELLED UNDER 25 DAYS AND BEFORE 15 DAYS, THEN CANCELLATION CHARGES WOULD BE 75% OF THE TOTAL COST.
IF CANCELLED UNDER 15 DAYS, NO REFUND WOULD BE INITIATED.

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